Transfer / return of a wrong payment

Последние изменения: 09.09.2022

The correct procedure for a refund (if you wanted to pay for another provider, but credited the money to our current account):

If United Networks LLC (Unet.by) is indicated in the check:

1. It is necessary to come to our office at the address: Minsk, st. Jerzy Giedroytsa 14, pom. 181 and write an application for a refund, the money will be given to you in cash.

2. If you want to transfer the amount to the personal account of your Internet provider, then a copy of the agreement with your provider must be attached to the application (there are all bank details and the agreement number).

3. Attach a copy of the check.

4. Attach a copy of the passport (last 2 pages + registration).

5. If you do not have the opportunity to come to the office, you can send all the above documents by RUE "Belpochta" to the address: 220045, Belarus, Minsk, st. Jerzy Giedroytsa 14, pom. 181

Example of an application.

If Terranet LLC (Unet.by) is indicated in the check:

1. It is necessary to come to our office at the address: Minsk, st. Jerzy Giedroytsa 14, pom. 181 and write an application for a refund.

2. If you want to transfer the amount to the personal account of your Internet provider, then a copy of the agreement with your provider must be attached to the application (there are all bank details and the agreement number).

3. Attach a copy of the check.

4. Attach a copy of the passport (last 2 pages + registration).

5. If you do not have the opportunity to come to the office, you can send all the above documents by RUE "Belpochta" to the address: 220045, Belarus, Minsk, st. Jerzy Giedroytsa 14, pom. 181

Example of an application.

If the Good Internet LLC (Unet.by) is indicated in the check:

1. It is necessary to come to our office at the address: Minsk, st. Jerzy Giedroytsa 14, pom. 181 and write an application for a refund.

2. If you want to transfer the amount to the personal account of your Internet provider, then a copy of the agreement with your provider must be attached to the application (there are all bank details and the agreement number).

3. Attach a copy of the check.

4. Attach a copy of the passport (last 2 pages + registration).

5. If you do not have the opportunity to come to the office, you can send all the above documents by RUE "Belpochta" to the address: 220045, Belarus, Minsk, st. Jerzy Giedroytsa 14, pom. 181

Example of an application.

Attention: A bank commission is charged for bank transfers. You can check the exact amount of commission in your bank.

If you are our client and paid more than you planned, the bank will NOT charge a commission when issuing the amount.

You will find detailed information on termination and examples of applications in our article on how to terminate a contract.

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If you have any questions - write to us or call 777 82 82 (any mobile operator).

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